![]() ![]() ![]() Choose a different library: Click Choose Library. The Apple Music app plays local files as well. ![]() ![]() You don’t need to have a subscription to use the app (s), just that you won’t be able to access some streaming features. In the window that appears, do one of the following: Create a new library: Click Create Library. The Apple Music preview app on Windows also connects to the iTunes Store as well so whatever that you bought will be included. Hold down the Shift key while you open iTunes (go to Start, then choose iTunes > iTunes). In the iTunes app on your PC, choose File > Exit. This page will walk through the process: Use multiple iTunes libraries on PC – Apple Supportġ. To isolate the issue further, it can also help to try creating a second iTunes library for the user account. Apple Application Support 64-bitīe sure to also check for any available updates for Windows itself. Uninstall iTunes and related software components in the following order: 1. Just to confirm, were these the steps you followed: Remove and reinstall iTunes and related software components for Windows 7 and later - Apple Support We noted you mentioned trying an uninstall/reinstall of iTunes. After you finish each test, you might see links to support articles that can help you resolve the issues. Choose one or all of the available tests, and click Next. From the menu bar at the top of the iTunes window, choose Help > Run Diagnostics. Make sure that you have the latest version of iTunes. While this step won't resolve things on its own, it can help with providing information that may be helpful: Gather and use iTunes Diagnostics in iTunes for Windows - Apple Support You may wish to try running iTunes Diagnostics. ![]()
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